Privacy Policy

Effective Date: May 23, 2o18

Thank you for visiting Rae Marie Fine Soaps and Textiles. Rae Marie ("we", "us", or "our") respects your privacy. We believe in full transparency when it comes to the collection,  storage, and use of your personal data.

Some items to note before we begin:

1. Our website is hosted through Squarespace, an ecommerce platform with servers in the United States of America. Therefore, personal data collected through Rae Marie such as billing and shipping information, is stored in the U.S. We also uses cookies in order for our website to run efficiently, to make decisions regarding marketing of our products, and to track how visitors use our site so we can provide our customers with a better shopping experience. You may opt out of some of the analytic cookies through the banner at the top of our website. However, some cookies are required if you choose to make a purchase through our site to ensure the security of your payment data. For more information on which cookies are used and why, please read the our Cookies Policy.

2.If you choose to join our mailing list, your email information will be stored in Mail Chimp which has its servers in the U.S. You can read their Privacy Policy as well as their Cookies Policy

3. We use Stripe to process payments on our site. Find out more about their Privacy Policy here.

4. Our recurring monthly subscription plans are handled through Moon Clerk. Read more in their Privacy Policy.

Personal information we collect:

We collect various personal information regarding you or your device. This includes the following:

  • Information you provide to create an Account, specifically email address, first name and last name. If you make a purchase, we receive a portion of your payment information from our payment processor (such as the last four digits, the country of issuance and the expiration date of the payment card) and we ask you to select your jurisdiction.

  • The emails and other communications that you send us or otherwise contribute to our site, such as customer reviews. Please be aware that information on public parts of our site is available to others (such as customer reviews or comments on blog posts).

  • Information you share with us in connection with surveys, contests or promotions.

  • Information collected through analytics which includes: IP addresses, preferences, web pages you visited prior to coming to our site, information about your browser, network or device (such as browser type and version, operating system, internet service provider, preference settings, unique device IDs and language and other regional settings), information about how you interact with our site (such as timestamps, clicks, scrolling, browsing times, searches, transactions, referral pages, load times, and problems you may encounter, such as loading errors).

  • Information we get from our connected accounts such as Google and Facebook, to support our marketing initiatives, improve our Services and better monitor, manage and measure our ad campaigns, such as details about when our partner shows you one of our ads on or via its advertising platform.

  • Other information you submit to us directly or through Third Party Services such as Mail Chimp, Moon Clerk, or Stripe if you use a Third Party Service to create an Account (based on your privacy settings with such Third Party Service).

How we collect personal information

  • You provide some of it directly (such as when you create an account).

  • We record some of it automatically with technologies like Cookies.

  • We receive some of it from third parties (like when you register for an account using a Third Party Service or when you make payments to us using our payment processor Stripe or Moon Clerk).

  • We obtain limited information about your payment card from our payment processor, such as the last four digits, the country of issuance and the expiration date. Currently, our payment processor is Stripe. Stripe uses and processes your complete payment information in accordance with Stripe’s privacy policy.

How we use your personal information:

  • Create and manage your Account, provide and personalize our Services, process payments and respond to your inquiries.

  •  Communicate with you, including by sending you emails about your transactions and Service-related announcements.

  •  Administer surveys, contests and other promotions.

  • Promote our Services and send you tailored marketing communications about products, services, offers, programs and promotions of Rae Marie, and measure the success of those campaigns. For example, we may send different marketing communications to you based on your subscription plan or what we think may interest you based on your purchase history.

  •  Provide you with customized services. For example, we use your location information to determine your language preferences or display accurate date and time information. We also use cookies and similar technologies for this purpose.

  •  Analyze and learn about how the Services are accessed and used, evaluate and improve our Services (including by developing new products and services and managing our communications) and monitor and measure the effectiveness of our advertising. 

  •  Comply with applicable legal requirements, such as tax and other government regulations and industry standards, contracts and law enforcement requests.

We process your personal information for the above purposes when:

  •  You have consented to the use of your personal information in a particular way. When you consent, you can change your mind at any time.  

  • We need your personal information to provide you with services and products requested by you, or to respond to your inquiries. In other words, so we can perform our contract with you or take steps at your request before entering into one. For example, we need your email address so you can sign in to your Rae Marie account.

  • We have a legal obligation to use your personal information, such as to comply with applicable tax and other government regulations or to comply with a court order or binding law enforcement request.

Your rights and choices

Where applicable law requires (and subject to any relevant exceptions under law), you may have the right to access, update, change or delete personal information.

You can access, update, change or delete personal information  either directly in your Account or by contacting us at hello@raemarie.net to request the required changes. You can exercise your other rights (including deleting your Account) by contacting us at the same email address.

You can also elect not to receive marketing communications by changing your preferences in your Account or by following the unsubscribe instruction in such communications.

Additionally, if we rely on consent for the processing of your personal information, you have the right to withdraw it at any time and free of charge. When you do so, this will not affect the lawfulness of the processing before your consent withdrawal.

How to contact us:

In the US:
Rae Marie Fine Soaps and Textiles, LLC
405 Broadway
Muncy, PA 17756 United States
484-678-4887

In Jamaica:
Rae Marie Fine Soaps and Textiles, Limited
8 Seberg Close, Kingston 6
Jamaica, West Indies
876-567-7381