For U.S. Orders: All orders are shipped via U.S. Post. Customers living in the Lycoming County area of Pennsylvania may select Free Local Delivery.
For JA Orders: Customers in Jamaica have a number of shipping options to choose from.
Free shipping is available to customers in the Corporate Area. Packages will be sent via regular JA Post and may take 2-3 business days to arrive once it is shipped. This is a door to door service.
For orders outside of Kingston, customers may choose to ship their packages via JA Post’s Express Zipmail Service for $800JD. With this service, customers will have to go to their local post office to pick up the package. Packages should be available to pick up the next day after it is shipped. This is a pick up service.
Customers outside of Kingston may also choose Knutsford Express courier service. Packages will arrive at the local Knutsford Depot the same day it is shipped and customers will have to pick them up and pay the COD fee at that time. This is a pick up service.
All customers are able to choose Tara Courier services for their delivery option. Customers are responsible for paying COD or charging it to their Tara account. Packages sent Tara Courier may be delivered same day in the Corporate Area and next day outside the Corporate Area. This is a door to door service.
We make every effort to get your order to you as quickly as possible however, our turnaround time for shipping is generally 5-10 business days from the day you placed your order. This is because our products are handmade in small batches. Handmade soap also requires time to cure before it is ready to be used. This artisan approach ensures you receive a high quality, one of a kind product.
If you need your order for a specific event or time, please send us a note at the time of placing your order and we will do our best to make sure you get it for your special event.
Due to the nature of our products, we are unable to accept returns. However, we would like everyone to be satisfied with their purchase. If for some reason you are dissatisfied, please contact us and we will work together to remedy the issue.